
A Non-Profit Organization Supporting Local Communities
PROCEEDS
FROM SALES
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FAQ /
Frequently Asked Questions
Where do our Items Come From?
Our available products are Floor Models, Damaged or Clearance items that have been donated from some of the most exclusive International Luxury Furniture Designers. These items are either from previous season's collections, or have some imperfections, allowing for unbelievable savings on these pieces. As such, quantities are limited and items are sold As-Is.
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Does FFC offer Local Delivery?
We certainly do! If you're unable to transport your new purchase home, we offer a delivery service for the GTA. Pricing depends on the piece and where it's going, but generally ranges from $90-$120 for most items. .
Does FFC ship outside of Toronto?
Although we do not offer white glove delivery outside of the GTA, we are more than happy to arrange shipping to anywhere within Canada. Packing and Shipping fees may vary based on location, number of pieces and delivery options. For International shipments, we're always happy to prepare the pieces for pickup from your arranged shipper.
How long can I store a purchase at the FFC warehouse for?
We're happy to store your new purchase while you make some space at home, but we ask that you have your item picked up within 3 business days, or make arrangements for us to deliver. If you require longer term storage, we can offer storage service for a fee billed weekly. Pricing depends on the size and quantity of your order.
Can I put an item on Hold?
Due to the nature of the store being one-off luxury pieces, we are unable to hold items..
What is FFC's Refund Policy?
Due to the nature of the store being exclusive, one-off pieces, all sales are final. All items are sold AS-IS. If you've got questions about measurements, condition, etc – contact us or arrange a visit and we would be happy to help.